Data deletion

Last updated: 1 October 2026

1. 1. What data this covers

   When a business connects a Facebook Page, Instagram account, Meta ad account, or WhatsApp number to LetWeMarket, we receive the data needed to run the service: account and page names and IDs, access tokens, messages and comments, lead form answers, and message delivery status. How we use it is described in our privacy policy.

2. 2. Step 1: Remove LetWeMarket from your Facebook account

   1. On Facebook, open Settings & privacy, then Settings.
   2. Open Apps and websites (under Your activity or Security, depending on your version).
   3. Find LetWeMarket and choose Remove.

3. 3. Step 2: Ask us to delete your data

   Email privacy@letwemarket.com with the subject “Data deletion request” and include:

   • Your name and the email or phone number linked to the account.
   • The Facebook Page, Instagram account, or WhatsApp number concerned.
   • Whether you want only the Meta data removed or your whole LetWeMarket account closed.

   We confirm receipt, verify that the request comes from the account holder, delete the data within 30 days, and email you a confirmation. Data we must keep by law, such as invoices, is kept only for the required period.

4. 4. If you are a LetWeMarket customer

   Account owners can disconnect a channel at any time in Business › Connections, which stops new data and revokes our access to that account. To delete the data already stored, send the request above or contact support@letwemarket.com.

5. 5. If you messaged a business that uses LetWeMarket

   Your messages are held for that business, which decides how they are used. Contact the business directly, or email us and we will pass your request to them.